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Digital financial services

All projects

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    Driving adoption of payment services in rural Sierra Leone 

    Genesis was commissioned by the Ministry of Finance in Sierra Leone to assist in the design and implementation of rural payments connectivity solutions in conjunction with the deployment of a retail payments switch.

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    Design thinking for innovative bank products in Tanzania

    Genesis was contracted to support FinSights Lab, an innovation initiative enabling solutions for financial services institutions to enhance financial inclusion, in supporting a large Tanzanian bank to develop new products and services for the mass market.

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    Genesis looks for drivers of innovation ecosystem in SADC region

    Genesis was contracted by FinMark Trust and the Insights 2 Impact (i2i) Facility to conduct an innovation scoping study for the Southern African Development Community (SADC) region to identify the drivers of innovation ecosystem development and opportunities to enhance the innovation ecosystem in the SADC.

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    Strategy for mobile-wallet partnership opportunities in Africa

    Genesis Analytics was commissioned by a global card association to conduct a mobile-wallet partnership opportunity assessment across five countries, Ghana, Senegal, Madagascar, Cote d’Ivoire and Mauritius. This entailed assessing and mapping the payment landscape in each country and identifying key payment opportunities in the mobile money, card and digital payments space.

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    Cloud-based solutions could reduce banking costs in Africa

    Genesis Analytics and Orange Business Services (OBS), with the support of the Bill and Melinda Gates Foundation, published a research report on Cloud Banking in Africa: The Regulatory Opportunity, which explores the potential for cloud computing to reduce the cost of technology for banks.

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    Enhancing end-to-end customer journey on sale of Saudi home mortgages

    A large Saudi Arabian mortgage financing company commissioned Genesis to help enhance its customer value proposition (CVP) in an innovative, digitally driven approach to issuing mortgage loans to borrowers.

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    Future of South African payments through lens of macroeconomics

    Bankserv commissioned Genesis to assess the future of South African payment rails (i.e. payment platforms or networks) to better cater to the evolving payments landscape.

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    First comprehensive mapping of South African fintechs for national treasury

    To enable the growth of the fintech sector while minimising risk and protecting consumers, the National Treasury, in partnership with The World Bank Group, commissioned Genesis to conduct the first full market diagnostic and sizing of the local fintech sector.

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    Analysing the future of South Africa’s card acquiring market

    Due to innovation and competition increasing, a global payment service provider wanted to better understand the market to engage new partners and increase their market share. This required a strategy and go-to-market approach across the various acquiring channels.

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    Online portal to size and engage with fintech entrepreneurs in SA

    The National Treasury, in partnership with the World Bank, commissioned Genesis to conduct the first full market diagnostic and sizing of the local fintech sector in South Africa.

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    A winning strategy for deepening financial markets in Uganda

    Genesis Analytics have been working with Financial Sector Deepening (FSD) Trusts on a number of projects. FDS commissioned Genesis first to re-invigorate their approach to facilitating financial-sector deepening in Uganda. We then helped FSDU develop a refreshed strategy for the next three years and then assisted them with a critical part of strategy execution related to fundraising.

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    Navigating increasing competition for large South African retail bank

    A large South African retail bank commissioned Genesis to redefine their growth strategy for transactional products - focusing on how to grow transactional revenue.

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    Evaluation of Microcred’s plan to bank a million new customers

    Genesis Analytics was contracted to conduct an evaluation of the Mass Market Financial Inclusion (MMFI) project, which aims to provide access to key financial services for the unbanked populations of Senegal, Côte d’Ivoire and Madagascar.

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    Helping South African bank to keep up with digital innovation

    Genesis engaged with a large South African bank to create and maintain a market insights capability that would enable it to develop internal points of view on developments in the payments sector, allowing the bank to respond with appropriate short-term and medium-term strategies.

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    30 Kenyan banks adopt innovative payments infrastructure

    Genesis partnered with FSD Kenya to develop a business case to convince 30 Kenyan banks of the value of joining PesaLink, a payment infrastructure that allows banks to offer real-time, person-to-person transfers at a low cost.

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    Balancing innovation with regulation to grow SA financial services

    Genesis partnered with the Centre of Excellence in Financial Services to understand which policy and regulatory approaches best suit the South African financial sector in managing the balancing act of preserving the country's sound financial system, while enabling fintech innovation that promotes improved access to finance and growth in the sector.

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    Quantifying the true cost of cash in South Africa

    South Africa has a high proportion of banked adults but cash still accounts for over 50% of the total value of all consumer transactions. Genesis partnered with MasterCard to quantify the true cost of this reliance on cash for consumers in South Africa.

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    Mapping out path for local card-processing in SA

    Genesis partnered South Africa’s domestic payment switch, BankservAfrica (Bankserv) to determine how to continue providing card-switching services to the South African market.

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    Digital strategy for large global card scheme in South Africa

    Genesis Analytics was commissioned by a large international card scheme to analyse and develop a strategy to position the scheme in the South African digital payments market.

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    Unlocking competition in digital finance in Africa & Asia

    Genesis was commissioned to study impediments to more effective competition in mobile money markets in four markets – India, Bangladesh, Kenya and Nigeria.

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    Business case for new retail bank in South Africa

    Genesis partnered with a JSE-listed South African financial services provider to develop a business case for specialist banking services to the business and personal market, including private banking.

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    Sizing the SA digital banking market

    Genesis was commissioned to complete a comprehensive market sizing of the digital banking platforms in South Africa. This involved a market view and a detailed competitor sizing for online channels.

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    Bank gets more customers to go mobile

    A large Pan-African bank commissioned Genesis to conduct an analysis of the mobile-banking market in South Africa and to craft initiatives to drive rapid mobile adoption, allowing it to achieve aggressive targets set by the executive.

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    Business model for e-wallet customer payments

    Genesis was commissioned by a large provider of online retailing and services to examine the regulatory regime of Nigeria, with respect to the launch of an e-wallet for customer payments and the launch of a peer-to-peer lending service.

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    Building model for a branchless retail bank

    Genesis partnered with an existing specialist bank in South Africa to design a cashless operating model for their proposed retail operations with all the convenience of digital channels.

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    Sizing market for mobile phone money transfers

    Genesis was commissioned by one of the largest mobile network operators (MNOs) in Africa to establish the size of the market for local and cross-border money transfers in 16 countries throughout Africa, the Middle East and South America, including Nigeria, Ghana, Côte d'Ivoire and Cameroon.

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