Mark Angus
CEO (Genesis Global Business Services)
Mark Angus is CEO of Genesis Global Business Services and is based in Washington.
He leads business development and growth strategies, ensuring high levels of client and employee satisfaction.
Mark started his career in children’s literature, publishing his first book with Longmans at the age of 16. Alongside his passion for writing, he also had an entrepreneurial spirit, focusing on creating new business ventures. At 21, he launched a technology publication, which later became the well-known PC World franchise for Southern Africa.
Mark expanded his work to include custom magazines for companies like IBM and Microsoft. Eventually, he moved into producing digital and technology market research reports. In 2008, he and his team were asked to publish the South African National BPO Quantification Report, leading them into the business process outsourcing (BPO) sector.
During this time, Mark realized the important role that the BPO sector plays in international trade and investment, as well as in creating job opportunities for marginalized groups like youth and women and in 1993, Mark established his business as Knowledge Executive. In 2018 he established a joint venture with Genesis Analytics, renamed as Genesis Global Business Services (GBS). A year later, they launched their B2B marketplace, GBS.World.
Today, Genesis Global Business Services, led by Mark, is a well-known global research, advisory, and strategy firm that focuses on the Experience Economy.
Mark’s digital platform, GBS. World, operates as a research-centric verification and certification matchmaking marketplace for global business services. It hosts over 1,350 service providers and buyers, serving as a valuable resource for major global organizations such as Concentrix, CCI Global, Deloitte, Microsoft, Merchants, Sigma, and Teleperformance.
The platform provides important data to assist business buyers in identifying sourcing opportunities and shortlisting and selecting service providers and offshore locations. Additionally, its verified and certified authentication program thoroughly evaluates service providers, offering business buyers validated profiles and data-driven matchmaking solutions.
