2022 Africa Global Business Services (GBS) Buyers Choice Report

The Africa Global Business Services (GBS) Buyers Choice Report uncovers the continent’s capabilities as a world-class offshore business services destination for international investors, buyers and operators. Valued at US$8,3 billion and projected to rise to US$11,7 billion by 2023, Africa’s GBS offshoring market alone is poised to become a new frontier for GBS delivery. The report dissects key elements of Africa’s GBS sector, as well as revealing pertinent buyer trends and requirements.