Implementation evaluation of government incentive programme

This article in the African Evaluation Journal describes the implementation evaluation of the business process services (BPS) incentive programme undertaken by the Department of Trade and Industry (the dti), Genesis Analytics and the Department of Performance Monitoring and Evaluation (DPME) as part of the 2012/2013 National Evaluation Plan. By Nonceba Mashalaba, Alyna Wyatt, Jabu Mathe and Reshni Singh