SEEP Network, in partnership with the Mastercard Foundation, is implementing a four-year initiative called Responsible Finance Through Local Leadership and Learning (RFL3).
It seeks to scale impact in consumer protection for low income financial service customers in Rwanda using a market systems approach.
The initiative aims to promote an enabling environment by facilitating collaboration amongst a wide range of private and public sector stakeholders, its key partner being the Association of Microfinance Institutions of Rwanda (AMIR).
An overview of the market constraints identified by the programme, and its corresponding theory of change has been documented: Read more
Genesis has been contracted to act as the learning partner to RFL3 throughout its lifetime. We are responsible for spearheading the development and implementation of a solid strategy to extract and disseminate learnings from the RFL3 programme activities both nationally and regionally.
These include defining the programme’s learning agenda, contributing to the design of learning activities/events and conceptualising and overseeing the development of learning products.
One of the first learning products from the programme was based on consumer protection assessments and upgrade action plans undertaken with a few of the largest microfinance institutions (MFIs) and savings and credit cooperative organisations (SACCOs) in Rwanda in 2017, using the Smart Campaign methodology. It lays out some mechanisms for MFIs to improve their client protection practices: Read more on Learning Brief: Mechanisms to Improve Client Protection Practices in Rwanda